Over the past two years we have seen extraordinary changes in the digital landscape. It was particularly interesting to observe how brands and retailers have often used an agile approach and adapted their digital strategies to offer their customers new experiences and new ways to… Read More »Online shopping: personalization, innovation and values are keys to winning over buyers
Even if most customer support inquiries are still handled by phone, email, or text chat, we believe video chat can be extremely useful for an e-commerce as a sales and customer support tool. Find out how to implement live video chat on your e-commerce site,… Read More »Best practices for e-commerce using video chat
The winds of change that have been blowing in the retail world for some years have become a reality: the Coronavirus pandemic has accelerated a noteworthy transformation in the retail segment, imposing new buying and consumption trends that will most likely remain settled in our… Read More »Post Covid Retail trends: omnichannel, video shopping, e-commerce
Just like athletes on the starting blocks, we are all anxiously waiting for the starting gun to put this dark period behind us and sprint at breakneck speed towards tomorrow. In this long year of restrictions and fears, we have greeted the old normality and… Read More »The future of retail: the consumer of Next Normal and video shopping
The stories of 3 merchants who started using ShopCall, the first video-shopping platform that allows you to continue advising customers remotely and at any time, through a simple video call. The Covid hurricane has swept over Italy – and the world – with a thick… Read More »“I’ve boosted sales with video shopping”: 3 success stories by ShopCall
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