Awareness is growing among brands around the world, of how important it is to integrate live assistance to e-commerce, be it pure digital or part

If you want your e-commerce to grow and thrive, the first step is to understand who your target audience is and be sure that this

Admittedly, even the most sophisticated automation system can’t replace the human touch, and when it comes to shopping, shoppers prefer to be helped by real

The phenomenon of online video content in 2020, has really generated some figures! According to some sector analyses, in 2020 more than 80% of web

Perhaps there is light at the end of the tunnel: the rapid progression of the vaccination campaign, the lukewarm reopening of shops, stadiums and borders

Not all customers are the same: there are those who like to shop in shops, those who prefer online shopping and those who prefer a