- Enable omnichannel experiences for your customers.
- Involve sales assistants in your Physical Store in the online selling process.
- Interact with customers of yours e-commerce in one-to-one live streaming.
The customer journey begins at your e-commerce website with Shopcall Call-To-Action.
With no installation or need for authentication, customers simply click the video call button. Your Shopcall App will ring and you can start the conversation.
Answer the video calls on your smartphone using Shopcall App and helps customers to find the products they are seeking by showcasing and compare the products and its features during live videos.
When you share the product images through chat, your customer will be able to add them to the cart independently experiencing an advanced and complete shopping experience.
Guides customers through the navigation in your e-shop by co-browsing.
Shopcall App lets you interact with the e-commerce catalog. You can search for products, select them by size color or other features and add them to your customer’s cart. All this while on a video call!
While talking with your customers, you can send them a link to the shopping basket page you just built with them, allowing them to checkout. You can support them at this time too!
FOR THE CUSTOMERS
The Shopcall Assistant plugins are available for the major e-commerce platforms.
Integrating Shopcall with your e-commerce is a breeze!
The Shopcall Assistant Apps for Merchants is available on App Store and Google Play in 7 different languages.