How ShopCall works.
You don’t need a website to sell online, or an e-commerce service: all you need is your smartphone!
How ShopCall works.
You don’t need a website to sell online, or an e-commerce service: all you need is your smartphone!
Install ShopCall
Install and launch ShopCall in just a few minutes, then personalise it with your logo and get your unique link.
Interact with your customers
Answer your customers’ video calls: talk to them, show them your products, advise them on their purchases, and sellvia your smartphone.
Receive payments
Summarise the order together with your customer andreceive their credit card payment instantly.
Ship the product
Organise home deliveries or allow collection at your branch,to prevent queues.
Install and personalise ShopCall in 5 minutes.
- Add your company logo.
- Establish your opening times and the days you are closed.
- Generate a unique link to your store.
- Receive credit card payments immediately.
Share your link, interact with your customers.
- Publish the unique link on your website and on your social media channels.
- Share the link via email, text message, WhatsApp….
- Publish the link and the QR Code on your business cards, flyers, and brochures.
- All your customers have to do is click on your ShopCall link to enjoy a new online shopping experience.
Advise and sell.
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Selling online has never been so “human”: with video-commerce you can smile at your customers, welcome them, and help them shop or choose a service, exactly as though they were in your store or office. Summarise the order with your customer and decide on a payment method together.
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Summarise the order with your customer and decide on a payment method together.
Advise and sell.
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Selling online has never been so “human”: with videocommerceyou can smile at your customers, welcome them, and help them shop or choose a service, exactly as though they were in your store or office.
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Summarise the order with your customer and decide on a payment method together.
Receive payment immediately.
- If your customer wants to pay by credit or debit card, ShopCall allows you to accept payment and enjoy complete security.
- Thanks to our partnership with Stripe, the world leader when it comes to digital payments, ShopCall can provide you with the lowest commission fees on the market and no set-up costs.
- Opening an account with Stripe is easy, quick and cheap.
- Prefer cashon delivery?
No problem, ShopCall also works without online payments!
Agree delivery or collection date.
- Do you already have a home delivery service? Great! Use it to deliver the orders you get through ShopCall.
- Prefer collection in store? No problem: with ShopCall, you are completely free to arrange collection at your headquarters.
Agree delivery or collection date.
- Do you already have a home delivery service? Great! Use it to deliver the orders you get through ShopCall.
- Prefer collection in store? No problem: with ShopCall, you are completely free to arrange collection at your headquarters.
Did you know this? 30% of customers who are served via video call come into the store to make further purchases!
Maximum performance, security and privacy.
ShopCall guarantees high definition video, secure connections and transactions, and the utmost confidentiality and privacy.
Maximum performance, security and privacy.
ShopCall guarantees high definition video, secure connections and transactions, and the utmost confidentiality and privacy.
I already use WhatsApp: why switch to ShopCall?
With WhatsApp, you need to have a phone number, which you have to provide for a video call, so both the retailer and the purchaser have to share their numbers and make them public.
ShopCall does not use telephone numbers for video calls. It works with a link to click on, or a QR code to scan using your smartphone camera.
Retailers and purchasers can contact one another anonymously, without sharing their private phone number.
VIDEO CALLS
WhatsApp is a single number, so if a retailer is engaged in a conversation, s/he is unavailable for other purchasers.
ShopCall has been developed to handle several calls at the same time with a single account.
The retailer can manage several video calls simultaneously by responding to purchasers on multiple smartphones or devices.
DIGITAL STORE
WhatsApp has no specific sales function: it is not possible to photograph a product, fill a shopping cart or pay during the call.
ShopCall is designed for sales: shopping carts can be filled and orders completed during the video call, and payments can be made securely.
Credit card payments are made by filling in a form visible to the purchaser only, so they do not need to share card details with the retailer.
PRIVACY
Even if you know a purchaser’s number, contacting them without their explicit, saved consent is not permitted by the GDPR.
ShopCall is compliant with the data protection directives: the retailer sends the link for the video call to the purchaser, and the latter decides whether to proceed.
EASE OF USE
Although widely used, WhatsApp is an app that requires installation and the creation of a Facebook account.
With ShopCall, no installation is required on the part of the purchaser, so it is simple, and privacy is guaranteed.
COMPATIBILITY OF USE
WhatsApp cannot be used for video calls from a desktop PC; it works only from a personal device like a smartphone.
ShopCall works from PCs, tablets and smartphones, whichever you find most convenient for video calls.
Testimonials
I wanted to sell online, but the idea of creating an e-commerce site was putting me off. With ShopCall, today I sell remotely and give my customers advice, and I can show them the covers of best-sellers and the latest releases.
ShopCall lets me enter the homes of my clients with a simple video call. It is a convenient and ideal perspective for me to see their spaces and help them choose the best solutions for decorating their rooms.
Not all of my customers are comfortable with online shopping. Many prefer to see the products and rely on my advice. Starting today, we can video chat so I can help them choose the perfect look!
I have a small store and at times my customers have had to wait their turn outside: with ShopCall I am always available for everyone.
I already had an e-commerce site for selling my wines online. I integrated ShopCall to give my customers advice via video and put myself out there more personally! It was a success!
My customers love new products and they always want to stay up-to-date with the latest trends: with ShopCall, they can video call me every time they feel like buying something new and I can encourage them to make a purchase, by shopping in store or directly online.
