Cookie Policy

COOKIE POLICY

Our Cookie Policy is intended to describe the types of cookies used by our application https://www.shopcall.io (hereinafter the “Application”), the purposes, duration and methods in which the User can manage such cookies. 

The data controller is Shopcall Srl Via Vittor Pisani, 10 – 20124 – Milano – Italy – supporto@shopcall.io (hereinafter the “Owner”). 

WHAT ARE COOKIES

Cookies are small text strings that are stored on the User’s device when browsing the internet. Cookies are intended to collect and store User’s information in order to make the Application more simple, faster and more responsive to his requests.

The word Cookie indicates both to cookies as well as to all similar technologies.

The User can block, delete or disable cookies in the device or browser settings as indicated below in the paragraph referred to “Cookie management”.

TYPES OF COOKIES USED BY THIS APPLICATION

This Application uses the following cookies:

First-party technical cookies: these cookies belong to the Application’s Owner and collect User data accessible only to the Owner. The Application uses these cookies to perform activities that are strictly necessary for the functioning of the Application the provision of the service or to collect information, in aggregate and anonymous form, for statistical purposes. These cookies do not profile the User. User’s consent is not required for the use of these cookies. 

Third-party cookies these cookies belong to external suppliers and the Application Owner has no direct control over them. These cookies collect User’s data that is accessible to the suppliers of the cookies. Depending on their purpose, these cookies can perform activities strictly necessary for the operation of the Application, collect data to create a personal profile of the User or be set for other purposes and methods of treatment. For more information, we recommend that you carefully verify the privacy policies of the cookie suppliers listed below: 

Facebook Ads conversion tracking (Facebook pixels) 

Facebook Ads conversion tracking (Facebook pixels) is a service provided by Facebook, Inc. that provides statistics and tracks the User’s actions after he clicks on the ads managed by Facebook.

For the use of these cookies, the prior consent of the User is required.

For further information, visit:

https://www.facebook.com/about/privacy/ 

Facebook Remarketing 

Facebook Remarketing is a service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.

For the use of these cookies, the prior consent of the User is required.

For further information, visit:

https://www.facebook.com/about/privacy/ 

Google AdWords with conversion tracking 

Google AdWords conversion tracking is a service from Google Inc. that tracks User actions after he clicked on the ads managed by Google.

For the use of these cookies, the prior consent of the User is required.

For further information, visit:

https://policies.google.com/privacy 

Google Adwords Remarketing 

Google Adwords Remarketing is a service provided by Google Inc. that uses cookies to study and improve advertising in order to send messages to the User in line with their interests. Remarketing helps to reach Users who have visited the Application.

For the use of these cookies, the prior consent of the User is required.

For further information, visit:

https://policies.google.com/privacy 

Google Analytics without anonymized IP 

Google Analytics is a statistical analysis service provided by Google Inc. that uses cookies to count visits and measure the use of the Application by Users.

The collected data can identify and profile the User, also by crossing these data with other data already in Google’s possession.

For the use of these cookies, the prior consent of the User is required. For further information, visit:

https://policies.google.com/privacy 

Stripe 

Stripe allows the User to make payments online.

For the use of these cookies, the prior consent of the User is required.

For further information, visit:

https://stripe.com/privacy 

COOKIES DURATION

Cookies have a duration determined by the expiration date or a specific action such as closing the browser set up at the time of installation. Cookies may be:

Temporary or session: used to store temporary information, allowing the User to link actions that are executed during a specific session, and are removed from the User’s device when the browser is turned off; 

Persistent cookies: used to store information, such as the login name and password of the User, in order to prevent the same User from typing them again each time he visits a specific website. These remain stored on the User’s device even once the browser is closed. 

The profiling cookies are stored on the device of the User for a period not exceeding 12 months. Upon expiration of this deadline, the banner required for consent to use the cookies will be displayed again to the User.

COOKIE MANAGEMENT

The User can manage preferences relating to cookies directly in his browser and prevent third parties from installing cookies. The User can manage preferences relating to cookies directly in his browser and prevent third parties from installing cookies. By disabling all cookies, the operation of this Application may be compromised.

The User can delete all cookies on his device by simply selecting, on his browser, the settings that allow you to refuse them. Each browser has specific configuration instructions which can be found on the browser provider’s website at the following links:

Apple Safari: https://support.apple.com/it-it/guide/safari/manage-cookies-and-website-data-sfri11471/ 

Google Chrome: https://support.google.com/chrome/answer/95647 

Mozilla Firefox: https://support.mozilla.org/kb/enable-and-disable-cookies-website-preferences 

Internet Explorer: http://windows.microsoft.com/internet-explorer/delete-manage-cookies 

Microsoft Edge https://support.microsoft.com/it-it/help/4027947/microsoft-edge-delete-cookies 

Opera: https://www.opera.com/help/tutorials/security/privacy/ 

Furthermore, third-party cookies may be deleted by requesting the opt-outs directly from third parties or via the website http://www.youronlinechoices.com, where the User can manage the tracking preferences of most of the advertising tools. 

Cookie Flash: https://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html. 

RIGHTS OF THE USER

The Users may exercise specific rights with respect to personal data processed by the Owner. In particular, the User has the right to:

  • withdraw its consent at any time;
  • object the Processing of its personal data;
  • access its personal data;
  • monitor and request the rectification of personal data;
  • obtain a restriction of Processing;
  • obtain the erasure or remotion of its personal data;
  • receive its personal data or obtain the transfer to a different data controller;
  • lodge a complaint before the supervisory authority for the protection of personal data or start legal proceedings.

In order to exercise these rights, write to the Owner: supporto@shopcall.io 

Requests are made free of charge and processed by the Owner as soon as possible, in any case within 30 days.

Further information regarding the processing of personal data can be found in the privacy policy at the following link https://www.shopcall.io. 

Latest update: 04/01/2021